To stay connected with customers and to also expand their global footprint, businesses develop brand differentiating strategies, launch new products, manage channels and establish customer relationship management systems. The underlying purpose is to boost sales and profit margins. Businesses face numerous challenges today as they strive to drive sales in an increasingly globalized, complex and competitive marketplace.
The key challenges that businesses face in sales operations improvements include - lack of quality and consistent support to the sales organization, inefficiencies and costs of overlapping activities across other functional areas, and the lack of sales force productivity caused by unnecessary administrative burdens.
Trianz’s Approach and Services Portfolio
Trianz assists companies in improving sales force performance and productivity through technology, process, operations, and organizational structural improvements. Our clients rely on us to address complex and cross-functional sales initiatives as well as specific problems.
We approach these initiatives with a clear emphasis on execution - initially reviewing client’s business and functional strategies, understanding the business-specific processes and organizational models across sales operations, diagnosing specific causal factors, identifying improvement opportunities, and lastly, outlining approaches to address the challenges and improve sales performance.
Trianz provides services in the following areas within sales:
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Pricing Management & Profitability Optimization |
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Global Customer Relationship Management |
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Sales Intelligence |
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Sales Effectiveness |
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| Direct and Indirect Channel Management |
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Partner Enablement & Integration |
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Sales productivity & Compensation Management |
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Our Experience
Trianz has worked with business leaders in the sales and marketing function for a host of clients ranging from Fortune 100 to mid-market companies worldwide. We have garnered extensive experience and expertise in all aspects of sales operations - from designing initiatives, to program-managing complex customer management initiatives and implementing technologies in the CRM arena on a global level.